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How will my order be delivered?
Are your delivery charges per item?
How can I track my order?
No one's ever at my house. Can I send to my work address
Can I get exchanges or refunds
How long will my delivery take?
Can I specify a day for delivery?
What payment methods can I use?
The shoes I want aren't on the site
How can I find the heel height and measurements?
What countries do you deliver to?
How do I contact you?
I haven't received a confirmation email
Are returns free?


How will my order be delivered?
Your items are sent either by Royal Mail Special Delivery or UPS. On receipt of the goods a signature will be required. Once your order is dispatched these are both next day delivery services. International: Your item is sent either by Royal Mail International Signed For or UPS. On receipt of the goods a signature will also be required

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Are your delivery charges per item?
Deliveries are charged per order.

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How can I track my order?
To track your order please contact our mail order dept on 86-1376-416-7736

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No one's ever at my house. Can I send to my work address
Yes. You are now able to specify an alternate address for delivery.

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Can I get exchanges or refunds
Yes. Please state whether an exchange or refund is required. Once your goods are accepted back into stock you will be issued with an exchange or refund.?We regret postage and packaging cannot be refunded.?We can only refund the card originally used for payment.

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How long will my delivery take?
We aim to have your order with you within a maximum of ten working days from the date of order.

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Can I specify a day for delivery?
Unfortunately we cannot specify an exact delivery date

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What payment methods can I use?
We accept Visa (except Visa Electron), MasterCard, and American Express.

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The shoes I want aren't on the site
Unfortunately we can't guarantee our whole collection appear on the website. For up to date stock availability please contact our mail order department

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How can I find the heel height and measurements?
Heel heights given are an approximate measurement taken from the inside of the heel and are a guide only

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What countries do you deliver to?
Everywhere!

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How do I contact you?
You can email us at yashi2425@gmail.com

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I haven't received a confirmation email
an automated email would have been sent to the email address that was submitted. If a confirmation email is not received within 24 hours of the order being placed please contact our mail order department on 86-1376-416-7736

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Are returns free?
Unfortunately not. However in the cases of exchanges We will cover the postage costs to send the item back out to you

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Last Updated: 29 Aug 2007 03:28:34 PDT home  |  about  |  terms  |  contact
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